Do I Qualify?
To be eligible for services at the Free Clinic of the Greater Menomonie Area, you must meet the following criteria:
- Insurance Status: You must be uninsured or under-insured.
- Benefit Eligibility: If you are eligible for Medicare, Medicaid, or VA benefits, you are not eligible for Free Clinic care.
- Income Level: Your household income must be at or below 250% of the federal poverty level.
- Proof of Income: You may be asked to provide proof of income for yourself and your spouse (if applicable).
Acceptable documents include:
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- Tax return
- Paycheck stubs
- Social security statement
- Unemployment statement
| Federal Poverty Level Guidelines | |
| Household Size | 250% Monthly Income |
| 1 | $3,137 |
| 2 | $4,258 |
| 3 | $5,379 |
| 4 | $6,500 |
| 5 | $7,620 |
| 6 | $8,741 |
| For each additional person, add: $1,120 Effective February 1, 2024 |
|
Here’s what to Expect
Check-In
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Clinic Hours: Open on Tuesday evenings by appointment. Please call 715-308-3808 in advance to schedule.
Basic Services Provided
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Health Exams: General health check-ups.
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Lab Services: Basic laboratory tests.
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Medications: Available the following day. Medications excluded are controlled substances and birth control
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Referrals: Available for specialty care, dental care, eye care, and counseling for established patients.
Registration and Eligibility
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Information Required: Basic contact and eligibility information will be collected when scheduling an appointment.
Intake
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Eligibility Discussion: You will discuss your eligibility with intake during registration. Proof of eligibility may be required at your appointment.
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Resource Assistance: Volunteers can help you find other community resources if needed. For phone or virtual visits, resource information can be mailed to you.
Primary Care Service
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Appointment Arrival: Arrive at Level A at Mayo Clinic Health System in Menomonie and wait by the Free Clinic sign. Call 715-308-3808 upon arrival.
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Escort to Exam Room: A volunteer will escort you to the exam room.
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Vital Signs Check: A nurse will check your vital signs and ask about your health and current medications.
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Consultation: You will then see a doctor (MD), physician assistant (PA), or nurse practitioner (NP).
How Long Does It Take?
Each clinic night varies depending on the number of patients and the complexity of their medical needs. Appointment times are scheduled based on patient needs on Tuesday evenings.
What Information Do I Need to Bring?
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List of current medications
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Health history information
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Recent test results
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Proof of income
Are There Interpreter Services?
Yes, interpreters can be arranged. Please contact the clinic in advance if an interpreter is needed. You can reach the clinic at 715-308-3808.
What If I Need Lab Work or an X-ray?
The Free Clinic offers lab work and radiology services. These will be ordered by your provider if needed. If labs are ordered, you will be instructed on when and where to get these done later in the week after your Free Clinic appointment. Lab and radiology results will be reviewed by the Free Clinic Nursing Director and the Medical Doctor. You will be notified of the results and any follow-up instructions.
What Services Are NOT Available?
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Prescriptions for narcotics and other controlled substances
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Birth control and STI testing/treatment
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Exams for work injuries or disability
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TB testing and immunizations (Influenza and pneumovax immunizations are available upon request)
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Specialty care (e.g., cancer or pregnancy)
For these services, please refer to the resource list page for other organizations in the local area that can provide assistance.
Medication Questions
Can I bring in a prescription that I received from another doctor and have it filled at the Free Clinic?
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No, medications dispensed through the Free Clinic must be prescribed by a Free Clinic Provider. However, when seeing a Free Clinic Provider, your prescriptions will be reviewed, and the provider will determine whether they are available through the Free Clinic.
Can I get a prescription written for a medication that is not available through the Free Clinic?
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Free Clinic providers do not have authorization to write prescriptions outside of the Free Clinic.
Can I get pain medications through the Free Clinic?
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The Free Clinic does not prescribe medications classified as controlled substances, including those for A.D.D. and other complex mental health conditions. The strongest pain medication available through the Free Clinic is ibuprofen.